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Our MissionTo provide citizens with a transparent, efficient, and time-bound platform for filing and tracking civic support requests with their MLA constituency office.
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Our VisionA system where every citizen's voice is heard, every support request is addressed, and governance becomes more responsive and accountable.
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Our ValuesTransparency, accountability, citizen-centricity, efficiency, and democratic participation in local governance.
Who Benefits?
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For CitizensEasy filing, real-time tracking, guaranteed accountability, and fair resolution of support requests.
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For MLA StaffStreamlined Request management, better organization, data-driven insights, and improved efficiency.
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For DepartmentReal-time support request analytics, better resource allocation, performance metrics, and improved citizen satisfaction.
Core Features & Strengths
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Digital-first approach ensuring accessibility to all✓
Complete transparency in Request status and resolution✓
Accountability at every stage of support request redressal✓
Time-bound resolution with defined SLAs✓
Efficient workflow reducing manual interventions✓
Inclusive design supporting multiple languages and accessibilityContact Information
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OrganizationSeva me Sirsa
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AddressH 27, 2 floor, main market, rajouri garden, New Delhi
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Pincode110027
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Contact Number7666664535
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Emailmudassir.chouhan@gmail.com
